Cookie Policy

This policy explains what cookies are, which ones Jigsaw uses, why, and how you can control them.

1. What are cookies?

Cookies are small text files that a website stores in your browser. They let the site remember things between page loads — like the fact that you are signed in, or which puzzles are in your cart. Some cookies expire when you close the browser; others last longer.

2. Essential cookies

These are required for the shop to work and cannot be switched off in our settings:

• Session cookie — keeps you signed in and remembers your cart between pages.
• Security cookie — protects forms from cross-site request forgery.
• Guest play cookie — counts how many public puzzles you have tried so the free demo stays fair.

3. Preference cookies

These remember choices you have made, such as your preferred panel (admin or account) or whether you dismissed a notice, so you do not have to set them again on every visit.

4. Analytics cookies

With your consent, we use privacy-friendly analytics to see which pages are popular, which puzzles get played and where visitors get stuck. The data is aggregated and never identifies you personally.

5. Third-party cookies

At checkout, PayStack may set cookies to protect card payments from fraud, and M-Pesa pages may set cookies to secure the payment session. These are controlled by those providers under their own policies.

6. Managing cookies

You can block or delete cookies at any time in your browser settings. Every major browser has a help page explaining how. Blocking essential cookies will stop you from signing in or checking out, so if the shop misbehaves, try allowing them again.

7. Changes to this policy

If we add or remove a cookie we will update this page. The "last updated" date at the top always shows the current version.

8. Contact

Questions about cookies? Use the contact page and we will explain exactly what a given cookie does.